Ever since the emergence of smartphones, we’ve seen the power and potential of technology. Not just tech owned by a niche market or those that can afford expensive hardware, smartphones can be found in the pockets of just about every American old enough to use one. With such potential, you may be hard pressed to think something else might have as much common use as a smartphone, but that day may be approaching.

Wearables have the potential to make a huge step forward in interactive technology, especially in the business world. By wearables, we’re referring to tech gadgets that you wear, of course, though more specifically something like glasses or watches. There are examples of this currently, like Google’s own “Glass,” which operates like a smart device via voice command. However, the wearables of tomorrow aren’t looking to be another Glass, but something else entirely.

For a company’s infrastructure, wearables will be a boon to optimized workflow. Another wearable, pushed to the forefront of popularity, is the smartwatch. All the capabilities you’d expect from modern technology are found in the smartwatch, meaning it’s not just for show. As such, a business that utilizes something like this might find itself more productive than ever.

A wearable, for instance, can be utilized to grant security access to certain places in a business, like a sort of smart wristband, updated on the fly when necessary. A wearable can be set to indicate when something important needs to be looked over. Versus having to get to a desk or tablet, an employee can be alerted right away, so there’s no long standing interruption in work flow. This is accomplished because such wearable devices can have compatibility with a companies on site cloud service.

That’s not all though. Reinventing the customer experience is also possible with wearables. Want to show them a tour of your business? A wearable can give them a custom indicated path with updates for every step of the way, introducing them to the ins-and-outs of your business. Or, you can use wearables to achieve optimum customer support, getting their history with the company immediately, responding to their concerns without the need to look up data on a computer.

Wearables can even be used to create an interactive and unique customer buying experience. Much like giving a tour, in this context the consumer would have their own unique path, generated by purchase history or perhaps a series of questions they answered about product interests. On the go updates would get them to their desired choices that much faster, all with a more personalized, engaged touch.

The interactivity wearables grant both the public and businesses with data is unprecedented. If utilized properly, it could mean an acceleration in company productivity, sales, and customer satisfaction. The only thing left is to wait for the technology to mature and become a mainstay on the market of daily life.