Technology is fast replacing the traditional ways of doing things. For generations, people have been carrying wallets around, with cash and credit cards competing for space. Things are fast changing, however, and with the advent of mobile wallets, physical wallets might soon be a thing of the past.

A mobile wallet allows you to make transactions from the safety of your mobile device at designated terminals. Mobile wallets are encrypted, keeping your information safe from hackers. Swiping a Read more. . .

store According to a 2016 TechCrunch report, 79% of consumers in the United States shop online. That is a significant jump, especially, when you consider that in 2000, only 22% of US consumers shopped online.

This growing trend of shopping online is replicated across the world. The UK, for instance, has the highest percentage of online retail sales against total retail sales. Unfortunately, as more people continue to shop online, cybercriminals have, in turn, wised up.

Scammers are at the forefront Read more. . .

VoIP is a system that many businesses interested in achieving a cost-effective solution for telecommunication have put into place. In an economy driven by technology, internet communications are a necessity in streamlining the needs of a workplace.

What is VoIP?

Abbreviated as VoIP, Voice over Internet Protocol is a technological system that allows users to send calls via the broadband internet. Essentially, it’s a telephone system that allows you to make calls Read more. . .

A blog might conjure thoughts of random people sharing anecdotes about their favorite cat picture. But in fact, a blog is an invaluable resource for everyone, especially companies. That’s because the online world is dominated by social media and the need to provide a near-constant drip feed of content. In the professional world, this could mean anything: from news about the business, special deals, product releases, and more.

There are plenty of benefits to having a blog, and we’ll go Read more. . .

Ah, the joy of choosing a new login. Where once “password1” was acceptable in the early days of computer security, things have become more complicated. Naturally, this leads to a little frustration as every website has its own standards for security.

Some only demand that you use a simple phrase with a mix of numbers. Others, a capital letter for good measure. A few will request a jumble of letters, upper case, numbers, and special characters. While on its own this doesn’t sound Read more. . .

It’s not a charming thought to realize your sale systems can crash just as hard as any piece of technology. After all, as a business, you’ve got servers to maintain and data to protect.Downtime can impact any form of technology, despite modernization and improvements. So, to prevent (or prepare) for this, we have a few tips to help in the event of a POS system failure.

Prepare for all Outcomes

You should have a BDR (backup disaster recovery) plan in place. If not, getting one now is of paramount importance. Read more. . .

Keeping an eye on network infrastructure involves a lot more than one might expect. There are plenty of aspects to consider, from security, data usage, maintenance and alerts, to name a few. For most large organizations, this is manageable with proper IT resources. But for smaller businesses, managing networks may prove to be an incredible challenge.

To lighten the load, many smaller companies turn to outsourced management. This allows them to achieve all necessary monitoring responsibilities, Read more. . .

Retail businesses are always busy – especially in the run up to holidays – and with Christmas around the corner, it’s time to think about how you can make your retail business run smoother during your busiest times. A great way to do this is by outsourcing your help desk. Whilst you might think that this might not make a big difference, you’d be surprised.

Outsourcing your help desk can help your retail business like this:

Increases productivity

Having staff manning your help Read more. . .

The internet has established a wide variety of communication methods throughout the world, allowing people to connect with the touch of a button. In the earliest days of the net, this was often limited to an email. As things grew more advanced, pictures, texts and video could be sent. Nowadays, the same can be accomplished in a fraction of seconds, allowing for both creative and technical media to be a natural part of the online world.

Video especially has a significant role in the internet’s Read more. . .

So, what is analytics, and what does it have to do with your company?

Analytics is the systematic analysis of data or statistics – known as content analysis and big data analysis. The data you already have is analyzed to show patterns or trends, customer preferences and other useful information. Basically, analytics take an asset you already have but do nothing with, and turn it into a tool to help your business and your profits grow.

SMBs often fall into the trap of believing that they’re Read more. . .